Privacy Policy

Effective Date: March 19, 2026

VitaCredit, Inc. (“VitaCredit,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use the VitaCredit app, interact with our services, or otherwise communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information collected through:

• the VitaCredit website;
• the VitaCredit mobile or web application;
• partner clinic onboarding and communications;
• demo requests, contact forms, and other interactions with us.

This Privacy Policy does not govern information collected directly by participating clinics, payment processors, or third parties operating their own services, which are subject to their own privacy policies.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Name
• Email address
• Phone number
• Mailing or billing address
• Account credentials
• Clinic or business information
• Messages, inquiries, demo requests, and support communications
• Information you provide when purchasing or redeeming VitaCredit

B. Transaction and Account Information

• VitaCredit purchase history
• Redemption history
• Account balance information
• Participating clinic usage records
• Device, session, and login records related to your account

C. Technical and Usage Information

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referral URLs
• Session activity
• Basic analytics and diagnostic information

D. Payment Information

Payments may be processed by third-party payment processors. We may receive limited transaction-related information, such as payment status, transaction identifiers, and partial billing details, but we do not necessarily store full payment card information ourselves.

3. How We Use Information

• to provide, operate, maintain, and improve the VitaCredit platform;
• to create and manage user accounts;
• to process VitaCredit purchases, redemptions, and related transactions;
• to support participating clinic workflows and partner operations;
• to respond to inquiries, demo requests, and support requests;
• to communicate service updates, administrative notices, and important transactional messages;
• to analyze performance, usage trends, and platform reliability;
• to protect against fraud, abuse, misuse, and security risks;
• to comply with legal obligations and enforce our policies.

4. How We Share Information

We may share information:

• with participating clinics, to the extent necessary to support redemption, account verification, partner workflows, or operational support;
• with service providers and vendors who perform services on our behalf, such as hosting, analytics, communications, payment processing, customer support, and security monitoring;
• with professional advisors, including lawyers, accountants, auditors, and insurers;
• in connection with a merger, acquisition, financing, restructuring, sale of assets, or other corporate transaction;
• where required by law, legal process, or governmental request;
• where necessary to protect our rights, users, clinics, partners, or the public.

We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising in a manner intended to constitute a “sale” or “sharing” under applicable law, unless expressly disclosed otherwise.

5. Cookies and Analytics

We may use cookies, pixels, local storage, and similar technologies to:

• operate and secure the website and app;
• remember preferences;
• understand usage patterns;
• improve performance and user experience.

We may also use third-party analytics tools that collect technical and usage information.

6. Data Retention

We retain information for as long as reasonably necessary to:

• provide the services;
• maintain transaction and audit records;
• comply with legal, accounting, tax, and regulatory obligations;
• resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

VitaCredit is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website or app. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

9. Health Information

VitaCredit is intended to support stored-value purchase and redemption workflows. VitaCredit does not ask users to submit medical diagnoses, treatment records, or other clinical information through the public website. To the extent any information exchanged with participating clinics may relate to services or products, such information may be handled by clinics under their own privacy and compliance obligations.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• request access to certain personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• request information about how your personal information is used or disclosed;
• opt out of certain communications.

To exercise applicable rights, contact us at: memymd21@gmail.com

We may need to verify your identity before processing certain requests.

11. California Privacy Notice

If you are a California resident, you may have additional rights under California law, including rights related to access, deletion, correction, and certain disclosures regarding collection and use of personal information. To submit a request, contact us at memymd21@gmail.com.

12. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.

13. International Users

If you access VitaCredit from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the Effective Date above. Continued use of the website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

VitaCredit, Inc.
Email: memymd21@gmail.com